Help build valuable digital solutions
Attention: this job requires you to be fluent in Dutch, both written and spoken.
Are you a driven UX Designer who values innovation and customer focus? Do you want to contribute to continuity and value creation for our customers and their users through smart technological solutions and improvements? Then we are looking for you!
Help build products that truly matter
At Iquality, the role of design has changed. AI plays a major role in creating screens, prototypes and content. What remains is the ability to understand what a client needs, which choices create value and how to translate that into a product that works.
That’s where you come in. You combine the craftsmanship of (strategic) UX Design with the business and product thinking of someone who looks beyond the screen. While our team leads and architects carry the overall solution and the client relationship at a high level, you are the one who shapes the product in terms of content: from problem and opportunity to concept, priorities and validated design.
Your Impact
You work on digital solutions for clients in the financial sector: think of client portals, application and acceptance processes, investment, savings and pension environments, and tools for advisors and back office. Processes there are complex, heavily regulated and full of jargon. That is exactly where you make the difference.
You immerse yourself in the client’s business model, the products they offer and the people who work with them. You understand what a mortgage application, a KYC check, a fixed-term deposit or a pension overview involves – and where things get stuck in practice. From that understanding, you ask the question that matters: what delivers the most value here, for the end user and for the business?
You are not an executor waiting for a briefing. You bring in opportunities yourself, support choices with research and data, and take the client and team along with a clear story. You help shape the roadmap, help prioritise and make sure that what we build truly makes a difference.
What will you do?
Understanding the client and the domain
- You immerse yourself in the business model, products, end users, processes, and laws and regulations of your clients in the financial sector.
- You master the jargon and translate complex financial processes into clear insights for the team and the client.
Determining value and setting direction
- You identify opportunities and problems and frame them as concrete product questions with measurable goals.
- You help prioritise based on user value, business value and feasibility, together with the product owner (client), team lead and architect.
- You contribute to the product vision and roadmap and advise the client on which steps deliver the most value.
Designing, validating and improving
- You translate insights into concepts, user flows, prototypes and designs – and use AI smartly to iterate faster.
- You test ideas early with users and adjust based on feedback and data. After go-live, you monitor whether the product delivers the intended value and identify opportunities for improvement.
Connecting and convincing
- You are a sparring partner for the client at product and business level.
- You take developers, testers and architects along in the why behind the design.
- You support sales with proposals, pitches and discovery trajectories with a compelling story.
Who are you?
- Client-focused and curious. You really want to understand how the client makes money and what their users run into.
- Value-driven. You keep asking what something delivers and dare to say no to features without clear value.
- Analytically and conceptually strong. You see connections between user needs, business goals and technology, and bring structure to complex issues.
- Convincing. You tell a clear story, support your advice and know how to get stakeholders on board.
- Entrepreneurial. You take initiative, come up with proposals instead of only questions, and dare to step off the beaten path.
- Collaborative. You enjoy working in multidisciplinary teams and actively share knowledge with colleagues.
- Fast learner. You question your own assumptions, are open to feedback and keep developing in a field that changes rapidly.
What do you bring?
- At least 4 years of experience as a UX, Service or Product Designer, part of which in a role with substantive product responsibility.
- Experience in and/or affinity with financial services (bank, insurer, pension provider, asset management or fintech) and knowledge of financial products, relevant laws and regulations, processes and jargon.
- Experience with user research, human-centred design and validating concepts with users.
- Knowledge of product management methods, such as Jobs-to-be-Done and proposition design.
- You work easily with Figma, design systems and prototyping, and use AI tools to design and validate faster (must).
- Experience with agile/Scrum and collaborating with developers.
- You can work with data and analytics to support choices and measure impact.
- A portfolio in which you show how your work has demonstrably delivered value – not just how it looks.
Collaboration at Iquality
We work in a supportive and dynamic environment where open communication is the standard and everyone’s voice counts. We work agile in multidisciplinary teams, in which all disciplines play a role in every phase of the product lifecycle. Design is not a separate step, but the starting point of value creation.
About us
Since our start in 1994, we have built a warm team of 70 people working together from the Netherlands, South Africa and Ukraine. Our philosophy ‘First you, then coding’ means that we make an impact with technology because everything revolves first and foremost around people, each with their own unique needs, ambitions and responsibilities.
Do you want to determine what adds value – and make it happen? Apply now, or get to know Joyce first.
