Quality and Information Security

Introduction

Ensuring quality and securing data is not a goal, but standard

To control quality and achieve our quality objectives, we have implemented a Quality Management System (QMS) and an Information Security Management System (ISMS), based on ISO standards.

Our combined QMS & ISMS consists of policies, processes and procedures that we use to maintain and improve the quality of our products and services, and to ensure the security of our data and that of our customers.

The QMS & ISMS includes planning, development, quality control and continuous improvement. The main goals are to consistently deliver products and services that meet customer and regulatory requirements, and to optimize customer satisfaction and quality.

Our certifications

To demonstrate our commitment to quality and the security of the information we manage, we are certified to ISO9001 (Quality Management Systems) and ISO27001 (Information Security Management Systems).

Support and quality assurance by our quality and security team

Our quality and security team provides comprehensive support to our multidisciplinary teams and ensures continuous quality assurance through:

Support in drawing up product security plans and test strategy plans
Semi-annual team assessments to evaluate progress and quality within teams
Annual internal audits by certified internal auditors to ensure compliance and improvement
Annual external audits by independent auditors for an objective assessment
Proactive risk management sessions at all levels of our organization to identify and address potential risks in a timely manner.

The benefits of applying a quality management system:

First you: better customer experience
Our focus on quality enables us to work more customer-oriented and respond better to needs and feedback.
High-quality products and services
Quality management helps us follow standards and procedures, which enables us to deliver high-quality products and services.
Fewer errors or problems
We apply quality controls and rigorous testing throughout all stages of product development to ensure the reliability and proper functioning of our solutions. This reduces the chance of errors and problems.
Trust and security
Through our strict quality management and continuous improvement proces, we ensure that our products and services always meet the highest standards. This gives our customers the certainty that they can rely on our solutions and services.