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Our expertise in Digital Experience Platforms (DXP)

Introduction

Solutions for your customers' life cycle

At Iquality we provide solutions that support the entire life cycle of your customers: from informing and onboarding to providing services and service provision. We do this for B2B companies, financial institutions, utilities and the government. You'll benefit from custom websites, mobile apps and portals designed to deliver consistent, personalized and seamless experiences. This integrated approach ensures that every interaction adds value and strengthens customer loyalty.

What is a Digital Experience Platform?

A Digital Experience Platform (DXP) is an integrated system of technologies designed to optimize the customer experience across all digital touchpoints. It combines modern front-end code, AI, and cloud-native solutions to create a flexible and scalable digital environment. By using a composable approach, you can quickly respond to changing market needs and customer expectations.

Why choose Iquality?

Iquality stands out as a leader in developing and implementing comprehensive DXP solutions. Our approach, based on the philosophy 'First you, then coding', emphasizes the importance of understanding and empathy before developing technical solutions. Our multidisciplinary, self-managing teams work closely with you, ensuring that every collaboration is tailored to your specific needs and goals. We work according to DevOps and continuous integration/continuous deployment (CI/CD) principles, which allows us to respond flexibly and efficiently to changes and new insights. We pride ourselves on our ability to innovate and adapt, providing you with the tools and strategies needed to succeed in a dynamic digital environment.

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Our specializations in DXP

1. Front-End Development

  • We enhance user experiences using the latest front-end frameworks such as React, Angular, and Vue.js. Our approach ensures flexible and responsive interfaces that are decoupled from back-end systems, resulting in a fast and seamless user experience.

2. SaaS Services for Customer Experience

  • We set up and integrate various SaaS systems to provide a cohesive and personalized customer experience. This includes advanced Content Management Systems (CMS) and Customer Data Platforms (CDP) that ensure consistent, relevant, and personalized customer experiences. By integrating marketing automation and personalization engines, we enhance the effectiveness of your campaigns by leveraging customer behavior and preferences. Our partnerships with leading platforms such as Sitecore, Microsoft Azure, Storyblok, DatoCMS, and Contentful enable us to integrate the best technologies into your digital strategy.

3. Cloud-Native Solutions and Microservices

  • Our cloud-native solutions, supported by Microsoft Azure, offer scalable and flexible infrastructures. We develop custom functionalities as microservices to meet specific business needs. This facilitates rapid implementation of new features and technologies, utilizing Azure's comprehensive services such as Azure Kubernetes Service (AKS), Azure Identity, Azure Search, and more. This approach employs a composable architecture, enabling flexible combination and adaptation of various modules and microservices (Microsoft Azure).

4. Integration with Back-Office and Core Banking Systems

  • We ensure seamless integration of customer experience systems with back-office applications and core banking systems. This streamlines operational processes and enables efficient data exchange, resulting in improved service and customer satisfaction.

5. Data Services

  • Our data services include the collection, storage, analysis, and visualization of data to gain valuable insights. This helps optimize business processes and make data-driven decisions.

An integrated approach strengthens customer interactions

Our custom digital solutions such as websites, applications, and portals are designed for seamless, personalized interactions. With a composable architecture and advanced technologies, we provide flexibility, scalability, and continuous innovation. By focusing on understanding and collaboration with our clients, we deliver consistent, personalized experiences that enhance customer loyalty.

We get inspired by curious people

First you, then coding: we design, develop, optimize and support digital solutions for your story.

John van Beek

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